Head of Operations
Salary/Rate:£700pd
Type:Interim
Location:Devon
Division:Customer Operations
Ref:6948707
Scroll
Recruiter
Candidate Information
CCP are currently representing a fantastic candidate that is seeking a new opportunity.
Highlights
- Results-oriented senior customer service leader with a proven track record of managing up to 1000FTE, specializing in centralising service operations across retail, financial services, and healthcare.
- Demonstrates strong business acumen, strategic thinking, and the ability to thrive in a fast-paced, high-pressure environment.
- A collaborative leader with effective stakeholder management and communication skills, consistently focused on delivering tangible benefits for customers, colleagues, and the business.
- Finalist for two entries in the UK Contact Service Awards in 2020 and 2021.
More Talent
Head of Sales
£65,000
Innovative and strategic problem-solver with a proven ability to connect the dots and anticipate future trends. Experienced in identifying patterns and navigating complex challenges. Bringing a diverse background and empathetic cultural understanding to offer unique perspectives. Adept at seeing the big picture and devising innovative solutions, excelling as a builder, strategist, and critical thinker. Their strength lies in delivering value through insightful analysis and decisive action.
Global Head of CX & Client Relations
£75,000 - £100,000
Strategic, innovative, commercially astute and change focused professional with a successful track record spanning over two decades within the luxury sector.
Head of Operations
£700pd
Results-oriented senior customer service leader with a proven track record of managing up to 1000FTE, specializing in centralising service operations across retail, financial services, and healthcare. Demonstrates strong business acumen, strategic thinking, and the ability to thrive in a fast-paced, high-pressure environment.
CX Director
£100,000 - £120,000
Highly accomplished director with over 25 years of diverse experience maximising high-volume operations across a wide range of industries, including retail, travel, finance, BPO, and telecoms. Sets the strategic vision for future growth and customer excellence, driving long-term revenue growth up to £20M.