Candidates

Over the past 14 years we have built a community of over 25,000 candidates, who we regularly engage with. We focus on forming long-term, quality focused, supportive partnerships with our candidates.

In a competitive market you can no longer rely on just applying for jobs online. With AI now being utilised by organisations for recruitment, you need a trusted partner that can support you, creating a positive impact on your career. Our team will help you design your own authentic career path, supporting as you navigate its journey. We have huge respect for our community of talented candidates, and the experience you receive when engaging with us is key to our success.

Agria
All Clear
Amazon
Big Green Egg
Blinds2go
Blockchain
Brakes
Bupa
Chums
CitySprint
Cuckoo
Doccla
Experian
Goldman Sachs
Goodlord
The Guardian
ISC2
Just Eat
Loaf
MidlandHeart
Motability
Optegra
Pay By Phone
Peloton
Purple Bricks
Riverside
Samsung
Star Insurance
Staysure
TDS
TK Maxx
Trip Advisor
Virgin Pure
Voiceability
Yopa

Latest Jobs

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Senior Account Manager

Manchester
£32,000 - £34,000 (OTE £42,000)
CCP are delighted to be working with a rapidly growing tech company based in the heart of Manchester city centre. This market-leading business has see

Inbound Sales Advisor (Cardiff)

Cardiff
£25,500 (£40,000 OTE)
CCP are delighted to be partnering with a fantastic business that are expanding hugely following exceptional business performance and their recent acq

Customer Service Advisor - Danish Speaking

Hertfordshire
£28,000
CCP are thrilled to be partnering with a global healthcare company focused on innovative solutions that improve lives and contribute to transforming h

Sales Team Leader - Nights

Manchester
Up to £45,000 (realistic OTE £60,000+)
CCP are proud to be supporting an international claims management expert with the appointment of a Sales Team Leader to start ASAP. Leading a team of

Latest Insight

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03.07.24

Does WFM Empower Your Contact Centre?

Customer expectations are on the rise, and customer service is evolving to meet them. Call centres are at the front lines, tackling queries around the clock. Support agents are faced with an increasingly demanding environment. How do you keep your teams agile, motivated, and efficient? With call centre workforce management (WFM).
24.06.24

Attracting & Retaining Gen Z Talent

As promised here at CCP we want to share weekly insights into the recruitment world, whilst also giving you food for thought 💭 This weeks insight is attracting and retaining Gen Z professionals. This year we will see Gen Z (born between 1997-2012) overtake the number of Baby Boomers in the workplace. Tech-savvy Gen Z are flagged as being the most disruptive generation yet and will make the biggest changes to the workplace with their different approaches to ways of working and work/life priorities.
18.06.24

And The Winner Is...

Organised by the CCMA (Call Centre Management Association), last nights UK National Contact Centre Awards (UKNCCA) was its 29th year. They are the most respected awards programme in the UK contact centre industry. The robustness of the judging process means that not only do the right individuals, teams and organisations win, but the process gives so much back to those that enter. From simply being told you’re being nominated into these prestigious awards, through to the reflection needed to put together the nomination form, to the learning and development opportunity when meeting the judges. Given all the judges are senior leaders from across the industry who have years’ of experience leading contact centre operations, their insight, questions and feedback can be an essential part of your development programme. With a clear judging criteria in place for nominations to work towards and for judges to assess against, not only are these awards credible and uphold the greatest integrity, they are designed to support individuals and teams to raise the standards of our industry.