Retentions Advisor
Salary:£26,500 Basic (Realistic OTE £35,000)
Job Type:Permanent
Logistics:Remote
Location:Buckinghamshire
Division:Contact Centre
Ref:1363844
Post Date:September 4, 2026
Short Description:
CCP are working with a client who are expanding due to exceptional business performance and are looking for experience Retention Advisors.
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Recruiter
About the Role
Role: Retentions Advisor
Salary: £26,500 per annum (+ Commission - £35,000 first year)
Hours: 9am to 5pm and 10am to 6pm, Monday to Friday (35 hours)
Logistics: Remote (UK based) Must be able to commit to 2 weeks on-site training. (Accommodation provided)
Office: Aylesbury, Buckinghamshire
Start Date: Must be available to start on the 21st September.
All successful candidates are subject to a background check before commencing employment for this role.
PLEASE ONLY APPLY IF YOU HAVE PREVIOUS RETENTIONS EXPERIENCE.
CCP are delighted to be working with an existing client who are expanding due to exceptional business performance. We are supporting this fantastic brand as they look to recruit 2x Retentions Advisors on a full-time basis starting in September. The role is fully remote and must be UK based and training is fully on site for the first 2 weeks.
Do you have strong experience working in an inbound retentions capacity?
This is an exciting opportunity for someone looking to further develop their career in retentions, working for a great insurance brand who really look after, and develop their people. As a Retentions Advisor, you will provide vital support to existing customers when they are looking to cancel and/or renew their annual insurance policy. To be suitable, you must be positive, proactive, driven to succeed, and committed to deliver great service when speaking to customers. You will also need to have experience within a retentions role.
This opportunity is being recruited for by CCP. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 48 hours.
IND/GEN
Salary: £26,500 per annum (+ Commission - £35,000 first year)
Hours: 9am to 5pm and 10am to 6pm, Monday to Friday (35 hours)
Logistics: Remote (UK based) Must be able to commit to 2 weeks on-site training. (Accommodation provided)
Office: Aylesbury, Buckinghamshire
Start Date: Must be available to start on the 21st September.
All successful candidates are subject to a background check before commencing employment for this role.
PLEASE ONLY APPLY IF YOU HAVE PREVIOUS RETENTIONS EXPERIENCE.
CCP are delighted to be working with an existing client who are expanding due to exceptional business performance. We are supporting this fantastic brand as they look to recruit 2x Retentions Advisors on a full-time basis starting in September. The role is fully remote and must be UK based and training is fully on site for the first 2 weeks.
Do you have strong experience working in an inbound retentions capacity?
This is an exciting opportunity for someone looking to further develop their career in retentions, working for a great insurance brand who really look after, and develop their people. As a Retentions Advisor, you will provide vital support to existing customers when they are looking to cancel and/or renew their annual insurance policy. To be suitable, you must be positive, proactive, driven to succeed, and committed to deliver great service when speaking to customers. You will also need to have experience within a retentions role.
This opportunity is being recruited for by CCP. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 48 hours.
IND/GEN
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