Retentions Advisor
Salary:£24,000-£25,000 (+ Commission)
Job Type:Permanent
Logistics:Hybrid
Location:Buckinghamshire
Division:Customer Operations
Ref:120414012345
Posted:28.07.25
Scroll
Recruiter
About The Job
Role: Retentions Advisor
Salary: £24,000 to £25,000 per annum (+ Commission)
Hours: 9am to 5pm and 10am to 6pm, Monday to Friday (35 hours)
Logistics: Hybrid (WFH: 4 days, Office: 1 day - Wednesday)
Office: Aylesbury, Buckinghamshire
Start Date: Monday 1st September 2025
All successful candidates are subject to a background check before commencing employment for this role.
PLEASE ONLY APPLY IF YOU HAVE PREVIOUS RETENTIONS EXPERIENCE.
--
CCP are delighted to be working with an existing client who are expanding due to exceptional business performance. We are supporting this fantastic brand as they look to recruit 2x Retentions Advisors on a full-time basis starting in September. The role is hybrid (one day per week in the office on a Wednesday) and training is fully on site for the first 2 weeks.
Do you have strong experience working in an inbound retentions capacity?
This is an exciting opportunity for someone looking to further develop their career in retentions, working for a great insurance brand who really look after, and develop their people. As a Retentions Advisor, you will provide vital support to existing customers when they are looking to cancel and/or renew their annual insurance policy. To be suitable, you must be positive, pro-active, driven to succeed, and committed to deliver great service when speaking to customers. You will also need to have experience within a retentions role.
--
Contact Details
Recruiter: Dan Bryant
Email: dan@ccprecruitment.com
This opportunity is being recruited for by CCP. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 48 hours.
About CCP
CCP are experts in Customer Operations and CX recruitment. Our network is vast, and since 2010 we've built an incredible reputation for successfully collaborating with people and delivering great service. We focus on partnering with clients and immersing ourselves in their brand when they’re searching for experienced, culturally aligned talent. We're proud to support hundreds of customer centric brands; many instantly recognisable, some lesser-known startups. In addition to searching for talent as a recruitment partner, we also help clients build their candidate attraction and employee retention strategies.
Salary: £24,000 to £25,000 per annum (+ Commission)
Hours: 9am to 5pm and 10am to 6pm, Monday to Friday (35 hours)
Logistics: Hybrid (WFH: 4 days, Office: 1 day - Wednesday)
Office: Aylesbury, Buckinghamshire
Start Date: Monday 1st September 2025
All successful candidates are subject to a background check before commencing employment for this role.
PLEASE ONLY APPLY IF YOU HAVE PREVIOUS RETENTIONS EXPERIENCE.
--
CCP are delighted to be working with an existing client who are expanding due to exceptional business performance. We are supporting this fantastic brand as they look to recruit 2x Retentions Advisors on a full-time basis starting in September. The role is hybrid (one day per week in the office on a Wednesday) and training is fully on site for the first 2 weeks.
Do you have strong experience working in an inbound retentions capacity?
This is an exciting opportunity for someone looking to further develop their career in retentions, working for a great insurance brand who really look after, and develop their people. As a Retentions Advisor, you will provide vital support to existing customers when they are looking to cancel and/or renew their annual insurance policy. To be suitable, you must be positive, pro-active, driven to succeed, and committed to deliver great service when speaking to customers. You will also need to have experience within a retentions role.
--
Contact Details
Recruiter: Dan Bryant
Email: dan@ccprecruitment.com
This opportunity is being recruited for by CCP. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 48 hours.
About CCP
CCP are experts in Customer Operations and CX recruitment. Our network is vast, and since 2010 we've built an incredible reputation for successfully collaborating with people and delivering great service. We focus on partnering with clients and immersing ourselves in their brand when they’re searching for experienced, culturally aligned talent. We're proud to support hundreds of customer centric brands; many instantly recognisable, some lesser-known startups. In addition to searching for talent as a recruitment partner, we also help clients build their candidate attraction and employee retention strategies.
More Jobs
Retentions Advisor
Buckinghamshire
£24,000-£25,000 (+ Commission)
CCP are delighted to be working with an existing client who are expanding due to exceptional business performance. We are supporting this fantastic
Contact Centre Manager
Bristol
£45,000 - £55,000
CCP are delighted to be supporting a forward-thinking organisation in their search for a compassionate and experienced Contact Centre Manager to join
Customer Service Advisor
Buckinghamshire
£23,600
CCP are proud to be supporting an existing client in their search for a motivated and professional Customer Service Advisor to join their busy and