Customer Service Manager - 6-Month FTC
Salary:£40,000 - £45,000
Job Type:FTC
Logistics:Office Based
Location:Hampshire
Division:Customer Operations
Ref:1313374
Posted:21.01.26
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About The Job
CCP are delighted to be working with a well-established and growing brand based in Hampshire, who are looking to recruit an experienced Customer Service Manager to support their rapidly expanding business.
Job Title: Customer Service Manager
Salary: £40,000 - £45,000
Location: Southampton
Working Pattern: Fully on-site
Contract: 6-month fixed-term contract
Start Date: ASAP
Core Hours: 9am to 5pm
Due to continued growth and a very busy period, our client is seeking a hands-on, customer-centric leader to join their friendly and supportive team. This role will suit someone who enjoys being operationally involved while leading and developing a customer service function.
Key Responsibilities:
- Lead, coach, and develop a customer service team
- Oversee the day-to-day operations of the customer service function
- Maintain a strong focus on delivering an excellent customer experience
- Work closely with the Customer Service Advisors and the wider business to ensure a seamless end-to-end customer journey
This is an excellent opportunity to join a supportive, collaborative, and growth-focused organisation, where customer experience is at the heart of everything they do.
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