Customer Service Advisor - Late Shift
Salary:£24,000 - £25,000
Job Type:Temporary
Logistics:Office Based
Location:Hampshire
Division:Customer Operations
Ref:1313379
Posted:21.01.26
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About The Job
CCP are delighted to be working with a well-established and growing brand based in Hampshire, who are looking to recruit Customer Service Advisors to support their rapidly expanding business.
Job Title: Customer Service Advisor - Late Shift
Salary: £24,000 - £25,000
Location: Southampton
Working Pattern: Fully on-site (training), then remote on late shifts
Contract: Temporary
Start Date: Monday 2nd March 2026
Core Hours: Late shift, finishing at midnight (with occasional weekends)
For the first 4 weeks, any successful candidates will complete on-site training, Monday to Friday, 9:00am - 5:00pm. Once training is complete, you will be able to work from home for late shifts and occasional weekend shifts.
Due to continued growth and a busy period, our client is looking for customer-focused and proactive Customer Service Advisors to join their friendly and supportive team. This role is ideal for someone who enjoys delivering excellent service and thrives in a fast-paced, collaborative environment.
Key Responsibilities:
- Handle customer enquiries via phone, email, and other communication channels
- Deliver a high level of customer service, resolving queries efficiently and professionally
- Work closely with internal teams to ensure a smooth and seamless customer journey
- Accurately update customer records and internal systems
- Support the wider customer service team during peak periods
This is a fantastic opportunity to join a supportive, people-focused, and growing organisation, where delivering an outstanding customer experience is a top priority.
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