Customer Service Advisor

Salary:£24,000 - £25,000
Job Type:FTC
Logistics:Office Based
Location:Hampshire
Division:Customer Operations
Ref:1313375
Posted:21.01.26

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About The Job

CCP are delighted to be working with a well-established and growing brand based in Hampshire, who are looking to recruit Customer Service Advisors to support their rapidly expanding business.

Job Title: Customer Service Advisor
Salary: £24,000 to £25,000
Location: Southampton
Working Pattern: Fully on-site
Contract: Temporary
Start Date: Monday 2nd March 2026
Core Hours: 9:00am - 5:00pm (with occasional weekends, early, and late shifts)

Due to continued growth and a busy period, our client is looking for a customer-focused and proactive Customer Service Advisors to join their friendly and supportive team. This role is ideal for someone who enjoys delivering excellent service and being part of a fast-paced, collaborative environment.

Key Responsibilities:
  • Handle customer enquiries via phone, email, and other communication channels
  • Provide a high level of customer service, resolving queries efficiently and professionally
  • Work closely with internal teams to ensure a smooth and seamless customer journey
  • Accurately update customer records and systems
  • Support the wider customer service team during peak periods
This is a fantastic opportunity to join a supportive, people-focused, and growing organisation, where delivering an outstanding customer experience is a top priority.

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