Customer Service / Operations Manager
Salary/Rate:£48,000
Type:Permanent
Location:London
Division:Customer Operations
Ref:9657834
Scroll
Candidate Information
CCP are currently representing a fantastic candidate that is seeking a new opportunity.
Highlights
Customer-focused professional with progressive experience within financial and Pharmaceutical services industry. Proven success in increasing customer satisfaction and retention rate by managing escalation queries according to company policies and process. Skilled in identifying high-potential risk factors through implementation of analytical approaches and appropriate measures. Instrumental in leading and mentoring cross-functional teams by applying pro-active leadership approaches to hit essential targets.