Customer Service Collections Advisor

Salary:£24,000 - £27,000
Job Type:Permanent
Logistics:Hybrid
Location:Leicestershire
Division:Customer Operations
Ref:755909DB
Posted:01.07.24

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About The Job

CCP are delighted to be partnering with a fantastic client who we have supported for the past seven years, in which time they have grown significantly. They are once again expanding and are looking to recruit 1-2 experienced Customer Service Collections Advisors on a full-time basis, starting ASAP at their Head Office located in Hinckley.
 
Have you previously worked in a fast-paced collections environment?
 
Do you want to join a reputable, and growing business?
 
About The Role
 
As a Customer Service Collections Advisor, you will play a pivotal role in the business to ensure collections of payments from customers are met. In this role you will outbound call and email customers to collect their payments as well as investigate and verify the source of the payment. You must be able to work within a target driven environment and hit KPI’s.
 
Our client is looking for someone with previous experience working within a collections contact centre role, due to the fast paced environment and volume of calls you will be making. This is a hybrid role requiring you to work from the office 2/3 days a week, with the other days offering remote working.
 
Salary & Benefits
 
This role is paying a basic salary of £24,000 - £25,000 In addition, you will receive:
  • £27,000 OTE
  • 22 days annual leave
  • Hybrid working
Experience Required
 
To be considered for this brilliant opportunity, you must have the following experience:
  • Previous experience within customer service and collections
  • Contact centre experience
  • Ability to work in a target-driven environment
 
This opportunity is being recruited for by CCP and is being managed by Dan Bryant.
 
If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 48 hours. If you would like to know more about this exciting opportunity before applying, please email dan@ccprecruitment.com.
 
About CCP
 
CCP are experts in Customer Operations and CX recruitment. Our network is vast, and since 2010 we've built an incredible reputation for successfully collaborating with people and delivering great service. We focus on partnering with clients and immersing ourselves in their brand when they’re searching for experienced, culturally aligned talent. We're proud to support hundreds of customer centric brands; many instantly recognisable, some lesser-known startups. In addition to searching for talent as a recruitment partner, we also help clients build their candidate attraction and employee retention strategies.

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