Customer Service Administrator
£25,000 - £30,000
Full Time - Monday to Friday

Are you a customer centric individual with experience within the maintenance, building or construction industry?
Do you demonstrate an empathetic and considered approach when dealing with customer enquiries?
 
CCP has been asked by an established maintenance organisation to assist them with the appointment of a Customer Service Administrator to join their team as soon as possible. You will be expected to handle enquiries (inbound and outbound) in a timely, considerate and effective manner with excellent attention to detail when scheduling maintenance work. You will be liaising with engineers and thirds parties, as well as clients which include councils and major retail brands.
 
Experience, Skills and Knowledge:

• Customer focused and able to demonstrate high levels of customer service.
• Relevant experience of the maintenance, building or construction industry.
• Able to use own initiative and solve problems.
• Willing and flexible to respond positively to challenges.
• Excellent organisational skills and attention to detail.
• Literacy and numeracy skills.
• Able to work well under pressure and to deadlines.
• Reliable team player who can effectively work in challenging circumstances.
• Previous call centre/contact centre experience.

The successful candidate will be working Monday to Friday onsite. Once you have settled into the role there is some scope to work on a hybrid basis. There is also some reasonable flexibility to work around school pick up and other commitments.

Apply today if you feel you this Customer Service Administrator role is suitable. Contact Tim Campion on 0208 989 7779 or tim@ccprecruitment.com for more details.
 
CCP are proud to support many of the world's best brands, helping them source talent, embrace diversity and build inclusive workplaces. To be considered for this role please apply using the link below, suitable candidates will be contacted in due course.

CCP has passionately supported candidates with 'customer contact' job opportunities since 2010. We focus on partnering with our fantastic clients, immersing ourselves in their brand when they're looking for talented, culturally aligned people to join their business.