Case Studies

Having worked on thousands of roles with hundreds of clients, we’ve collated some case studies detailing our amazing work for you to review. These case studies give various examples of our brilliant work.

All About Service

We were recently approached to support a business going through a significant period of change and transformation. This client from within the utility industry chose to engage with CCP on a retained basis, and Founder Mark Conway led the project.

One Slice or Two?

We were approached by an interim consultant who was working at a very well-known and instantly recognisable pizza delivery company....

CCP were supporting one of the largest utility businesses in the UK as they were recruiting an incredibly large project team as part of a business-wide change and transformation programme, designed to radically improve customer service and experience...

CCP were approached by an international financial service outsourcing operation who were looking to enter the UK market for the first time, launching a bespoke contact centre in Central London....

Show Me The Money

When a valued client of ours came to us looking to rebuild their B2B financial services sales function based in a remote location we always knew we were going to face a challenge but we have achieved some amazing results with this instantly recognisa...

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