Richard is a Director of Customer Sales / Service with over 10 years of proven success. He is experienced in delivering digital platform implementation, compliance regulation, BPO & consistent delivery of year on year revenue growth; an engaging people leader, who drives a positive culture and champions ongoing learning and development. He's dynamic at assessing operational needs and delivering solutions to save costs, improve revenues whilst delivering award winning customer satisfaction and employee engagement.
Richard is resourceful and well-organised with an excellent leadership and tactical team building record.