He's a multi award winning business leader, digital customer experience advocate, sales and operations expert with a thirst for leveraging technology. His career highlights include:
- Operational strategy and execution success over many years
- Innovation and best use of technology awards
- Director of the year - UKCCF & runner up for European CS leader 2015 and many more
- Omni channel CCAAS and UCAAS deployments
- Significant ERP and CRM deployment experience most recent with SFDC
- High performance Telesales / Inside sales success over 20+ years
- Vendor & Supply chain management partnerships leading to long term mutual profitable growth
- Data Security Framework leading to certified ISO27001 delivered in five months