Charmaine Vallance-Poole

Charmaine was first placed by CCP in 2011 and we've worked with her ever since.

She has over 16 years of customer service experience, and is passionate about putting customers at the heart of a business and creating a consistent, positive customer experience culture within an organisation.

She provides expertise in many areas of customer experience management, building multi-channel customer experiences to reflect the brand(s).