Customer Service Executive

£20000 per annum
West Sussex
CCP has passionately supported candidates with ‘customer contact’ job opportunities since 2010. We focus on partnering with our fantastic clients, immersing ourselves in their brand when they’re looking for talented, culturally aligned people to join their business.
I am pleased to be partnering with a brand-new client within financial services, looking for x8 Customer Service Executives to join the team. You will be the first point of contact for all customers and aim for first call resolutions when dealing with their queries and complaints.
As a Customer Service Executive, you will need to have excellent communication skills both written and verbal as you will be communicating via phone and email.
To be considered for this role, you must have experience working in a customer focused environment, whether this be contact centre or face to face based.
If candidates are from a financial service background, it is preferred that you understand pension regulations and / or possess CF1 or FA2 (or hold a similar financial qualification).

Must Haves
Excellent telephone manner
Good verbal and written communication skills
Excellent attention to detail
Ability to work under pressure and manage own workload

Employee Holiday + Public Holidays
Career Progression
Company Pension
Employee Healthcare
Study Support
Onsite Facilities
Subsidised Restaurant
Season Ticket
Ride2Work Scheme
Social Advents

Salary: £20,000
Start Date: 6th Feb and 20th Feb
Contract Type: Permanent – Full Time (Please note that this role has potential to become hybrid after six months of office based training*)
Hours: Monday to Friday - 35 hours per week between 8:00 to 18:00

All successful candidates will be subject to a credit check.

If you're interested in this position, please apply via the link below or contact Neve on 02089897779.

Can't find the job you're looking for, send us your info and we will review your options?

(Permitted file size is 5Mb and file types are: doc, docx, txt, pdf, rtf, xls)

Attach CV*