Customer Service Advisor

£20000 per annum
West Sussex
CCP has passionately supported candidates with ‘customer contact’ job opportunities since 2010. We focus on partnering with our fantastic clients, immersing ourselves in their brand when they’re looking for talented, culturally aligned people to join their business.

We are proud to be working with an existing financial services client, who are looking to recruit passionate Customer Service Advisors. You must be able to demonstrate resilience, integrity, excellence in execution and confidence while speaking to customers about a variety of queries.

As a Customer Service Advisor , you will be responsible for providing an efficient and effective service, delivering first time contact resolution in a timely and accurate manner achieving a high level of service to members.

To be considered for this Customer Service Advisor role, you must have experience working in a customer focused environment, ideally within a contact centre however consideration will be given to individuals who have either worked within financial services.

Must Haves
Excellent telephone manner
Good verbal and written communication skills
Excellent attention to detail
Ability to work under pressure and manage own workload

All successful candidates will be subject to a credit check.

Salary: £20,000
Intake Dates: 6th February, 20th February
Contract Type: Permanent / Full Time / Flexible Hybrid Working
Hours: 37.5 hours per week between 8:30 to 18:00, Monday to Friday

Flexible Work from Home
Employee Holiday + Public Holidays
Career Progression
Company Pension
Employee Healthcare
Study Support
Onsite Facilities
Subsidised Restaurant
Season Ticket
Ride2Work Scheme
Social Advents

CCP are proud to support many of the world’s best brands, helping them source talent, embrace diversity and build inclusive workplaces. To be considered for this role please apply using the link below, suitable candidates will be contacted in due course.

If you're interested in this position, please apply via the link below.

Job Types: Full-time, Permanent

Salary: £20,000.00 per year


  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Free or subsidised travel
  • Free parking
  • Gym membership
  • On-site parking


  • Monday to Friday
  • No weekends
  • Overtime
  • Weekend availability
Ability to commute/relocate:

  • Crawley: reliably commute or plan to relocate before starting work (required)

Can't find the job you're looking for, send us your info and we will review your options?

(Permitted file size is 5Mb and file types are: doc, docx, txt, pdf, rtf, xls)

Attach CV*