Customer Support Specialist

£21000 per annum
Aylesbury
Buckinghamshire
Permanent
Operations
BH-3569
CCP has passionately supported candidates with ‘customer contact’ job opportunities since 2010. We focus on partnering with our fantastic clients, immersing ourselves in their brand when they’re looking for talented, culturally aligned people to join their business.

We are happy to announce that we are once again working with one of our long standing, premium, highly trusted and valued clients within the financial services sector.

 

We are on the search for x4 Customer Support Specialists to join the team and provide high quality customer service to renew and retain customers.

 

To be considered for this role, they are looking for people who have a background in retentions or insurance and match the deliverables below.



Key deliverables and experience:
 

  -Effective questioning and listening skills.

  -Good organisational and interpersonal skills.

  - Computer literate (MS Office) with keyboard skills.

  - Communicate clearly in both verbal and written form.

  - Ability to work to agreed performance targets.

  - Ability to work independently and as part of a team.

  - Takes ownership by using Initiative and problem solving

  - Enthusiastic and with a passion to achieve positive results

 

 

Salary: £21,000

Contract: Full time – Permanent – Hybrid – two days in and three days at home

Working Hours: Open Mon-Fri 9:00-18:00 and Sat 9:00-13:00, rotation of a Saturday shift is generally 1 in 4 weeks.

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