Telephone Sales Agent

£18000 - £21000 per annum, Benefits: Sales Commission
We are very excited to be supporting a growing financial services business as they expand their contact centre team. This is an award-winning organisation that puts a real emphasis on caring for their customers and employees.

As a Telesales Executive you will be working on a blend of new business and retaining existing customers. This is a multi-skilled role that will see you excelling in both inbound and outbound calls, with all outbound calls being made using a dialler to contact warm leads.

Due to Covid you will initially be home based (equipment will be provided by my client), however once it is safe to do so, the role will be office based in Buckinghamshire, so ideally you will live within a commutable distance.

Working hours during Covid are Monday to Friday, 9am to 6pm, but you should be flexible to work Monday to Friday, between the hours of 9am to 8pm and Saturdays (on rotation) 9am to 5pm with a day off in lieu, post-Covid.

What You Will Need:

  • Solid B2C telesales experience, financial services experience is not essential
  • Self-motivated and energetic, you will still have lots of support working from home but need the confidence to work independently in doing so
  • A genuine passion and care for delivering high levels of customer service
  • Tech savvy – comfortable learning new systems
  • A quiet place to work at home with suitable working conditions (e.g. a desk, chair and strong WiFi with a minimum download speed of 25mbps)
  • Ability to work towards targets (quality and conversion) and take on feedback to achieve these
What You Will Get:

  • Salary of £18,000 - £21,000, dependant on experience
  • Commission on every sale/conversion you make – OTE £25,000 - £28,000, however commission is uncapped
  • Benefits include 25 Days Holiday and opportunity to buy/sell more (plus 8 Bank Holidays), Competitive Pension, Life Assurance Scheme, Perkbox discounts, Discounted Gym Membership, Company Socials
  • Opportunity to join a multi award winning and growing company that offers a very friendly and supportive working environment
  • Great teammates – people stay a long time due to the family feel of the organisation and the mixture of people and background in the contact centre

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