Telesales Executive

£18000 - £24000 per annum, Benefits: plus uncapped commission
West Sussex
CCP (formerly known as Contact Centre Partners) has passionately supported candidates with ‘customer contact’ job opportunities since 2010. We focus on partnering with our fantastic clients, immersing ourselves in their brand when they’re looking for talented, culturally aligned people to join their business.
Basic salary 18-24K plus uncapped commission. 40K OTE
Overall Purpose of the Job
Working as part of a driven and lively team with the support of the Sales Manager, the Sales Agent is responsible for delivering the sales cycle for existing and prospective business customers in their territory. This role identifies appointment opportunities, within their territory, builds successful customer relationships and closes sales opportunities
The Sales Agent will understand their targets and be driven to achieve or exceed them for their territory whilst ensuring and promoting a portfolio of market leading telephony services to customers.
Key Responsibilities
· Uncovering and identifying new business sales opportunities, for new and existing customers.
· Identifying appointment opportunities and setting appointments for existing, lapsed, and new customers.
· Ensuring monthly sales targets are achieved, along with other activity-based targets.
· Using marketing campaign information to contact customers in a controlled way
· Managing the CRM system effectively, ensuring all relevant customer information is entered onto the system, accurately and on time.
· Ensuring monthly sales targets are achieved, along with other activity-based targets
· To sell the full range of products and services, pro-actively up-selling and cross-selling new products, and services to these customers
· Resolving customer complaints where necessary and maintaining ownership within the company
· Conform to all operational processes or compliance requirements
· Carrying out other duties as requested by the team on a business need basis
Ensuring the highest standard of professional conduct and service both to customers and colleagues
Essential Experience / skills
· A Successful track record within sales, ideally gained within the telecoms industry
· Evidence of meeting/exceeding sales targets, and understanding of target deadlines
· Enthusiasm and driven for success.
· Excellent communication and rapport building skills
· Ability to negotiate and close high contract value deals.
· Good IT skills including the use of CRM databases
· Accurate and timely data entry skills
· Have a sound understanding of products and solutions IT Telephony
· Evidence of being able to recognize sales opportunities
· Can demonstrate ability to handle high workloads and prioritize tasks
· Proficient in Word, PowerPoint, Excel, Outlook, and CRM systems
· Self-motivated and a hunger to succeed.
· Enjoys working with customers to build positive relationships,
· Flexibility towards tasks
· Friendly attitude and flexible approach to communicate with and manage demands from different people at all levels
· Able to learn and develop new skills
· Ability to work independently and proactively
CCP are proud to support many of the world’s best brands, helping them source talent, embrace diversity and build inclusive workplaces.

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